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TOPIC: 4 ways to report bugs and suggestions AND how to download BETA version

4 ways to report bugs and suggestions AND how to download BETA version 3 years 2 months ago #34880

  • a.barton
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If you're trying to find information then:
1. Search the Reference Manual for what you are trying to do. If you find something then read that section of the manual. But if that section doesn't help you, then keep searching the manual and reading other section(s).
2. Search the forum to see if an answer already exists and read the thread of answers. Maybe something will be there that will help you.
3. Search CHyMS (see #13135) to see if an answer already exists.
4. If none of these things work for you, then post a forum message and let us know what you tried searching for and that you didn't find it. This way we can improve the Reference Manual for other people who have the same question(s).

If you want to let us know about problems or new things:
1. use the Telemac forum to post something
2. use the Telemac forum to send a private message
3. send us an email
4. request free access to the Blue Kenue Community project on CHyMS.

Which option is easiest for you?
- Posting a message to the Telemac forum

Which option is easiest for me?
- Tracking new suggestions and new bugs via CHyMS

Why might you want to make my life easier rather than your life?
- If I am spending less time trying to keep track of things then I can spend more time actually doing things... um... like fixing bugs :whistle:

To Access CHyMS
To access the new Blue Kenue Community project on CHyMS or to download a file from CHyMS go to chyms.nrc.gc.ca and login with
- a limited read-only account: "Public.User"
- having password: "anonymous"

To download a BETA or ALPHA version of Blue Kenue
- Access CHyMS
- Go to the Public Download Area


PS Reporting something does not automatically mean that it will be done! It does, however, mean that you are making us aware of something. Then we can take it into account during our planning process(es). Reporting something also means that we will do our best to find a way to incorporate your ideas into funded projects in the future...

PPS You must use a modern browser supporting TLS 1.3 in order to connect to CHyMS. For supported browsers, see, for example, caniuse.com/?search=TLS%201.3
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